Dr. Hermann Gundert Central Library catalog › Results of search for 'au:"Zeithaml, Valarie A.,"'

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	1.	Services marketing : integrating customer focus across the firm by Zeithaml, Valarie A \| Bitner, Mary Jo. Edition: 2nd ed.;Material type: Text Publication details: New Delhi : irwin mcGraw-Hill , 2000Availability: Items available for loan: Call number: 658.8 ZEI/S (1). Place hold Add to cart (remove)
	2.	Services marketing: integrating customer focus across the firm by Zeithaml, Valarie A \| Bitner,Mary Jo. Edition: 3rd ed.Material type: Text Publication details: New Delhi : Tata Mc Graw Hill , 1998Availability: Items available for loan: Call number: 658.8 ZEI/S (2). Place hold Add to cart (remove)
	3.	Services marketing: integrating customer focus across the firm / by Zeithaml, Valarie A \| Bitner,Mary Jo. Edition: 3rd ed.;Material type: Text Publication details: New Delhi : Tata Mc Graw Hill , 1998Availability: No items available : Add to cart (remove)
	4.	Services marketing : integrating customer focus across the firm / by Zeithaml, Valarie A \| Bitner, Mary Jo \| Gremler, Dwayne D \| Ajay Pandit. Edition: 7th ed.;Material type: Text Publication details: Chennai: McGraw Hill, 2018Availability: Items available for loan: Call number: 658.8 ZEI/S (1). Place hold Add to cart (remove)