Creating customer delight: the how and why of CRM

By: Rakesh SethContributor(s): Kirti SethMaterial type: TextTextPublication details: New Delhi : Response Books , 1999Description: 154pISBN: 0-7619-3296-8Subject(s): Customer relationsDDC classification: 658.812
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Item type Current library Call number Status Date due Barcode
BK BK
658.812 RAK/C (Browse shelf (Opens below)) Available 62841

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