Rakesh Seth
Creating customer delight: the how and why of CRM - New Delhi : Response Books , 1999. - 154p ;
0-7619-3296-8
Customer relations
658.812 / RAK/C
Creating customer delight: the how and why of CRM - New Delhi : Response Books , 1999. - 154p ;
0-7619-3296-8
Customer relations
658.812 / RAK/C