Performance driven CRM: How to make your customer relationship management vision a reality /
Material type:
TextPublication details: New Delhi Wiley-Dreamtech 2006Edition: 1st edDescription: 272pISBN: 81-265-1010-2Contained works: Gulycz, MooshaSubject(s): Marketing management | Business management | ManagementDDC classification: 658.812
| Item type | Current library | Call number | Status | Date due | Barcode |
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Kannur University Central Library | 658.812 BRO/ (Browse shelf (Opens below)) | Available | 17765 |
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| 658.812 AVI/C Customer match | 658.812 BAL/C Customer- driven services management | 658.812 BAR/ Customer relationship management / | 658.812 BRO/ Performance driven CRM: How to make your customer relationship management vision a reality / | 658.812 BUT/R Relationship marketing : theory and practice | 658.812 CLA Claims management: vol.4 | 658.812 COO/ Customer care excellence: how to create an effective customer focus / |
Includes index.
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