Performance driven CRM: How to make your customer relationship management vision a reality / (Record no. 15472)
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000 -LEADER | |
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fixed length control field | 00538cam a2200193ua 4500 |
020 ## - INTERNATIONAL STANDARD BOOK NUMBER | |
ISBN | 81-265-1010-2 |
082 ## - DEWEY DECIMAL CLASSIFICATION NUMBER | |
Classification number | 658.812 |
Item number | BRO/P |
100 ## - MAIN ENTRY--AUTHOR NAME | |
Personal name | Brown, Stanely A. |
245 10 - TITLE STATEMENT | |
Title | Performance driven CRM: How to make your customer relationship management vision a reality / |
250 ## - EDITION STATEMENT | |
Edition statement | 1st ed. |
260 ## - PUBLICATION, DISTRIBUTION, ETC. (IMPRINT) | |
Place of publication | New Delhi |
Name of publisher | Wiley-Dreamtech |
Year of publication | 2006. |
300 ## - PHYSICAL DESCRIPTION | |
Number of Pages | 272p. |
500 ## - GENERAL NOTE | |
General note | Includes index. |
650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM | |
Topical Term | Marketing management |
650 0# - SUBJECT ADDED ENTRY--TOPICAL TERM | |
Topical Term | Business management |
650 0# - SUBJECT ADDED ENTRY--TOPICAL TERM | |
Topical Term | Management |
700 02 - ADDED ENTRY--PERSONAL NAME | |
Personal name | Gulycz, Moosha |
942 ## - ADDED ENTRY ELEMENTS (KOHA) | |
Koha item type | BK |
952 ## - LOCATION AND ITEM INFORMATION (KOHA) | |
Withdrawn status | |
Lost status |
Damaged status | Home library | Current library | Date acquired | Full call number | Accession Number | Koha item type |
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Kannur University Central Library | Kannur University Central Library | 23/05/2014 | 658.812 BRO/ | 17765 | BK |