IT service management: a guide ITIL V3 foundation exam candidates / (Record no. 48098)
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| 000 -LEADER | |
|---|---|
| fixed length control field | 00514cam a2200193ua 4500 |
| 020 ## - INTERNATIONAL STANDARD BOOK NUMBER | |
| International Standard Book Number | 9781906124199 |
| 082 14 - DEWEY DECIMAL CLASSIFICATION NUMBER | |
| Classification number | 658.8 |
| Item number | ITS |
| 100 1# - MAIN ENTRY--PERSONAL NAME | |
| Personal name | Brewster, Ernest . |
| 245 10 - TITLE STATEMENT | |
| Title | IT service management: a guide ITIL V3 foundation exam candidates / |
| 250 ## - EDITION STATEMENT | |
| Edition statement | 1 / |
| 260 ## - PUBLICATION, DISTRIBUTION, ETC. (IMPRINT) | |
| Place of publication, distribution, etc. | United Kingdom : |
| Name of publisher, distributor, etc. | BCS , |
| Date of publication, distribution, etc. | 2011. |
| 300 ## - PHYSICAL DESCRIPTION | |
| Extent | 188p. ; |
| 650 #0 - SUBJECT ADDED ENTRY--TOPICAL TERM | |
| Topical term or geographic name as entry element | Service management |
| 650 #0 - SUBJECT ADDED ENTRY--TOPICAL TERM | |
| Topical term or geographic name as entry element | Marketing management |
| 700 ## - ADDED ENTRY--PERSONAL NAME | |
| Personal name | Griffiths,Richard. |
| 700 ## - ADDED ENTRY--PERSONAL NAME | |
| Personal name | Lawes,Aidan. |
| 700 ## - ADDED ENTRY--PERSONAL NAME | |
| Personal name | Sansbury,John. |
| 942 ## - ADDED ENTRY ELEMENTS (KOHA) | |
| Koha item type | BK |
No items available.