Brewster, Ernest .
IT service management: a guide ITIL V3 foundation exam candidates / - 1 / - United Kingdom : BCS , 2011. - 188p. ;
9781906124199
Service management
Marketing management
658.8 / ITS
IT service management: a guide ITIL V3 foundation exam candidates / - 1 / - United Kingdom : BCS , 2011. - 188p. ;
9781906124199
Service management
Marketing management
658.8 / ITS