Dr. Hermann Gundert Central Library catalog › Results of search for 'ccl=su:"Marketing" and au:Bitner,Mary Jo'

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	1.	Services Marketing by Zeithaml,Valarie A \| Bitner,Mary Jo \| Gremler,Dwayne D \| Ajay pandit. Material type: Text Publication details: Chennai McGraw Hill 2018Availability: Items available for loan: Call number: 658.8 SER (1). Place hold Add to cart (remove)
	2.	Services marketing: integrating customer focus across the firm by Zeithaml, Valarie A \| Bitner,Mary Jo. Edition: 3rd ed.Material type: Text Publication details: New Delhi : Tata Mc Graw Hill , 1998Availability: Items available for loan: Call number: 658.8 ZEI/S (2). Place hold Add to cart (remove)