Service design for business : a practical guide to optimizing the customer experience /

By: Reason, BenContributor(s): Løvlie, Lavrans | Flu, Melvin BrandMaterial type: TextTextPublication details: New Jearsy: John Wiley & sons, 2016Description: xi, 189 pages : illustrationsISBN: 9788126560066Subject(s): Customer services | Customer relationsDDC classification: 658.812
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Stack 		658.812 REA/S (Browse shelf (Opens below)) Available 67867

Includes index.

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