Services marketing: integrating customer focus across the firm/

Contributor(s): Zeithaml, Valarie A | Bitner,Mary Jo | Zeithaml,Valarie A | Gremler,Dwayne D | Ajay PanditMaterial type: TextTextPublication details: Chennai: McGraw Hill, 2013Edition: 6th edDescription: 711pISBN: 9781259026812Subject(s): Services marketingDDC classification: 658.8
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Item type Current library Call number Status Date due Barcode
BK BK Kannur University Central Library
658.8 SER (Browse shelf (Opens below)) Available 67168
BK BK
658.8 SER (Browse shelf (Opens below)) Available 67169

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