Customer relationship management: emerging concepts, tools and applications /

By: Jagdish N ShethMaterial type: TextTextPublication details: New Delhi : Tata Mc Graw Hill , 2004Description: 544pISBN: 0-07-043504-9Subject(s): Customer relationship managementDDC classification: 658.812
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Item type Current library Call number Status Date due Barcode
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658.812 CUS (Browse shelf (Opens below)) Available 62396

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