Dr. Hermann Gundert Central Library catalog › Details for: Customer service: empowerment and entrapment

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Customer service: empowerment and entrapment

Contributor(s): Sturdy, AndrewMaterial type: Text

TextPublication details: New York Palgrave 2001Description: 215pISBN: 0-333-94607-3Subject(s): Customer service | ManagementDDC classification: 658.812

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Item type	Current library	Call number	Status	Date due	Barcode
BK	Kannur University Central Library	658.812 CUS (Browse shelf (Opens below))	Available		17842

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Previous	658.812 CRM CRM case studies	658.812 CRM CRM in service sector: a practical approach	658.812 CRM CRM in service sector: a practical approach	658.812 CUS Customer service: empowerment and entrapment	658.812 CUS Customer relationship management :emerging concepts,tools and applications	658.812 FIN/C Call center success	658.812 HA Harvard business review on customer relationship management /	Next

Includes index.

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