Customer service: empowerment and entrapment

Contributor(s): Sturdy, AndrewMaterial type: TextTextPublication details: New York Palgrave 2001Description: 215pISBN: 0-333-94607-3Subject(s): Customer service | ManagementDDC classification: 658.812
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Item type Current library Call number Status Date due Barcode
BK BK Kannur University Central Library
658.812 CUS (Browse shelf (Opens below)) Available 17842

Includes index.

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