Application of total quality management to library and information services in digital scenario : a study through users' satisfaction (Record no. 64697)
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| 000 -LEADER | |
|---|---|
| fixed length control field | 01363nam a2200217 4500 |
| 020 ## - INTERNATIONAL STANDARD BOOK NUMBER | |
| ISBN | 978381839201 |
| 082 ## - DEWEY DECIMAL CLASSIFICATION NUMBER | |
| Classification number | 027.054133 |
| Item number | PUS/A |
| 100 ## - MAIN ENTRY--AUTHOR NAME | |
| Personal name | Pushpanjali Jena |
| 245 ## - TITLE STATEMENT | |
| Title | Application of total quality management to library and information services in digital scenario : a study through users' satisfaction |
| 260 ## - PUBLICATION, DISTRIBUTION, ETC. (IMPRINT) | |
| Place of publication | New Delhi |
| Name of publisher | Avon publications |
| Year of publication | 2013 |
| 300 ## - PHYSICAL DESCRIPTION | |
| Number of Pages | 442 p |
| 520 ## - SUMMARY, ETC. | |
| Summary, etc | This book has a much stronger focus on the users approach to library services provided by the technical Institution libraries of Odisha as well as the use of Information technology by both the staff and libraries. This book discusses the quality management tools, techniques and their applications in the library and information centers in general, influence of ICT, application of TQM principles in the libraries. Quality Management services at technical colleges of odisha are briefly discussed. This book is a good beginning in rectifying the lack of implementing TQM methods in libraries and delivering efficient library services to the users by applying TQM strategies. |
| 650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM | |
| Topical Term | Total quality management |
| 650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM | |
| Topical Term | Odisha |
| 650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM | |
| Topical Term | Digital libraries |
| 650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM | |
| Topical Term | Information services--Quality control |
| 650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM | |
| Topical Term | Libraries--Quality control |
| 650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM | |
| Topical Term | Libraries--User satisfaction |
| 650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM | |
| Topical Term | Library administration |
| 942 ## - ADDED ENTRY ELEMENTS (KOHA) | |
| Koha item type | BK |
| 952 ## - LOCATION AND ITEM INFORMATION (KOHA) | |
| Withdrawn status | |
| Lost status | |
| Damaged status | Home library | Shelving location | Date acquired | Cost, normal purchase price | Full call number | Accession Number | Koha item type |
|---|---|---|---|---|---|---|---|
| Kannur University Central Library | Stack | 18/04/2022 | 1395.00 | 027.054133 PUS/A | 56387 | BK |