Total quality service: principles, practices and implementation / (Record no. 5415)
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| 000 -LEADER | |
|---|---|
| fixed length control field | 00643cam a2200241ua 4500 |
| 020 ## - INTERNATIONAL STANDARD BOOK NUMBER | |
| ISBN | 81-7514-015-1 |
| 082 ## - DEWEY DECIMAL CLASSIFICATION NUMBER | |
| Classification number | 658.401 3 |
| Item number | STA/T |
| 100 0# - MAIN ENTRY--AUTHOR NAME | |
| Personal name | Stamatis,, D.H. |
| 245 10 - TITLE STATEMENT | |
| Title | Total quality service: principles, practices and implementation / |
| 250 ## - EDITION STATEMENT | |
| Edition statement | 1 |
| 260 ## - PUBLICATION, DISTRIBUTION, ETC. (IMPRINT) | |
| Place of publication | New Delhi: |
| Name of publisher | Vanity, |
| Year of publication | 1997. |
| 300 ## - PHYSICAL DESCRIPTION | |
| Number of Pages | xii, 318p.. |
| 500 ## - GENERAL NOTE | |
| General note | Includes bibliographies and index. |
| 650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM | |
| Topical Term | control and quality management |
| 650 0# - SUBJECT ADDED ENTRY--TOPICAL TERM | |
| Topical Term | Executive management |
| 650 0# - SUBJECT ADDED ENTRY--TOPICAL TERM | |
| Topical Term | Management |
| 942 ## - ADDED ENTRY ELEMENTS (KOHA) | |
| Koha item type | BK |
| 952 ## - LOCATION AND ITEM INFORMATION (KOHA) | |
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| Damaged status | |
| 952 ## - LOCATION AND ITEM INFORMATION (KOHA) | |
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| Home library | Current library | Date acquired | Full call number | Accession Number | Koha item type |
|---|---|---|---|---|---|
| Kannur University Central Library | Kannur University Central Library | 23/05/2014 | 658.401 3 STA/ | 10530 | BK |
| Kannur University Central Library | Kannur University Central Library | 23/05/2014 | 658.401 3 STA/ | 12816 | BK |