Delivering satisfaction and service quality a customer-based approach for libraries / (Record no. 46373)
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| 000 -LEADER | |
|---|---|
| fixed length control field | 00422nam a2200145 4500 |
| 020 ## - INTERNATIONAL STANDARD BOOK NUMBER | |
| ISBN | 9788184082425 |
| 082 14 - DEWEY DECIMAL CLASSIFICATION NUMBER | |
| Classification number | 020.92 |
| Item number | HER/D |
| 100 1# - MAIN ENTRY--AUTHOR NAME | |
| Personal name | Hernon, Peter . |
| 245 10 - TITLE STATEMENT | |
| Title | Delivering satisfaction and service quality a customer-based approach for libraries / |
| 260 ## - PUBLICATION, DISTRIBUTION, ETC. (IMPRINT) | |
| Place of publication | New Delhi : |
| Name of publisher | Indiana Publishing House , |
| Year of publication | 2010. |
| 300 ## - PHYSICAL DESCRIPTION | |
| Number of Pages | NULL ; |
| 650 #0 - SUBJECT ADDED ENTRY--TOPICAL TERM | |
| Topical Term | Service wuality |
| 700 ## - ADDED ENTRY--PERSONAL NAME | |
| Personal name | John R Whitman |
| 942 ## - ADDED ENTRY ELEMENTS (KOHA) | |
| Koha item type | BK |
| 952 ## - LOCATION AND ITEM INFORMATION (KOHA) | |
| Withdrawn status | |
| Lost status | |
| Damaged status | |
| Current library | |
| Collection code | Home library | Shelving location | Date acquired | Cost, normal purchase price | Full call number | Accession Number | Koha item type |
|---|---|---|---|---|---|---|---|
| Stack | Kannur University Central Library | Stack | 06/07/2018 | 995.00 | 020.92 HER/D | 46506 | BK |