Mercer, Jillian .
Great customer service for small business: may i help you? / - Australia : Allen and unwin , 2005. - 138p ;
1-86508-858-7
Customer relations
658.812 / MER/G
Great customer service for small business: may i help you? / - Australia : Allen and unwin , 2005. - 138p ;
1-86508-858-7
Customer relations
658.812 / MER/G