| 000 | 00545nam a22001577a 4500 | ||
|---|---|---|---|
| 020 | _a9788185984285 | ||
| 082 |
_a658.4013 _bKUM/M |
||
| 100 | _aKume, Hitoshi. | ||
| 245 | _aManagement by quality/ | ||
| 250 | _a2nd ed.; | ||
| 260 |
_aMadras: _bProductivity and quality publishing, _c2009. |
||
| 300 | _a339p.; | ||
| 505 | _a1.Quality management 2. The evolution of quality management 3.The thinking behind TQM 4. Activity elements in TQM 5. Promoting TQM 6. ISO 9000 vs. TQM 7. TQM story | ||
| 650 | _aTotal quality management | ||
| 942 | _cBK | ||
| 999 |
_c75495 _d75495 |
||