000 00446cam a2200157ua 4500
001 19829
008 140203n2012 ii |||gr||||Z||||||eng
020 _a978-81-203-4560-7
082 _a658.8
100 _aSrinivasan R.
245 _aServices marketing :
_bthe Indian context /
_cR Srinivasan .
_hTextual Documents
260 _aNew Delhi
_bPHI Learning Pvt. Ltd.
_c2012
300 _a273p.
650 _aServices marketing
650 _aMarketing
999 _c73925
_d73925