000 00428nam a22001697a 4500
020 _a978-81-317-5939-4
082 _a658.8
_bLOV/S
100 _aLovelock.Christopher.
245 _aServices marketing: people,technology,strategy/
250 _a7th ed.;
260 _aDelhi:
_bPearson,
_c2011.
300 _a683p.;
650 _aServices marketing
700 _aWritz,Jochen.
700 _aJayanta Chatterjee.
942 _cBK
999 _c73561
_d73561