000 00355cam a2200145ua 4500
020 _a978-81-746-672-3
082 1 4 _a658.3
_bBPO
245 0 0 _aBPO/KPO management: an industry perspective /
260 _aNew Delhi :
_bExcel Books ,
_c2008.
300 _a243p. ;
650 0 _aManagement
650 0 _aHRM
700 _aGopal , R ., Ed.
942 _cBK
999 _c73027
_d73027