| 000 | 00375cam a2200133ua 4500 | ||
|---|---|---|---|
| 020 | _a978-81-203-3285-0 | ||
| 082 | 1 | 4 |
_a658.812 _bKAU/C |
| 100 | 1 | _aKaushik Mukerjee . | |
| 245 | 1 | 0 | _aCustomer relationship management: a strategic approach to marketing / |
| 260 |
_aNew Delhi : _bPrentice Hall , _c1995. |
||
| 300 | _a170p. ; | ||
| 650 | 0 | _aCustomer relations | |
| 942 | _cBK | ||
| 999 |
_c71236 _d71236 |
||