| 000 | 00384cam a2200145ua 4500 | ||
|---|---|---|---|
| 020 | _a81-7722-376-3 | ||
| 082 | 1 | 4 |
_a658.8 _bCLO/S |
| 100 | 1 | _aClow, Kenneth E . | |
| 245 | 1 | 0 | _aServices marketing: operation, management and strategy / |
| 260 |
_aNew Delhi : _bBiztantra , _c2003. |
||
| 300 | _a460p ; | ||
| 650 | 0 | _aService marketing | |
| 700 | 1 | _aKurtz, David L . | |
| 942 | _cBK | ||
| 999 |
_c70658 _d70658 |
||