| 000 | 00373cam a2200145ua 4500 | ||
|---|---|---|---|
| 020 | _a0-7619-3296-8 | ||
| 082 | 1 | 4 |
_a658.812 _bRAK/C |
| 100 | 1 | _aRakesh Seth | |
| 245 | 1 | 0 | _aCreating customer delight: the how and why of CRM |
| 260 |
_aNew Delhi : _bResponse Books , _c1999. |
||
| 300 | _a154p ; | ||
| 650 | 0 | _aCustomer relations | |
| 700 | _aKirti Seth. | ||
| 942 | _cBK | ||
| 999 |
_c70631 _d70631 |
||