000 | 00349cam a2200133ua 4500 | ||
---|---|---|---|
020 | _a0-340-85803-6 | ||
082 | 1 | 4 |
_a658.812 _bMOL/E |
100 | 1 | _aMolineum, Patrick . | |
245 | 1 | 0 | _aExploiting CRM: connecting with customers / |
260 |
_aBristol : _bHodder & Stoughton , _c2002. |
||
300 | _a182p ; | ||
650 | 0 | _aCustomer relations | |
942 | _cBK | ||
999 |
_c70588 _d70588 |