| 000 | 00327cam a2200133ua 4500 | ||
|---|---|---|---|
| 020 | _a0-07-058158-4 | ||
| 082 | 1 | 4 |
_a658.812 _bECO/C |
| 100 | 1 | _aEconomy Peter. | |
| 245 | 1 | 0 | _aCustomer service secrets / |
| 260 |
_aNew Delhi : _bTata Mc Graw Hill , _c2004. |
||
| 300 | _a149p ; | ||
| 650 | 0 | _aCustomer relations | |
| 942 | _cBK | ||
| 999 |
_c70402 _d70402 |
||