| 000 | 00353cam a2200133ua 4500 | ||
|---|---|---|---|
| 020 | _a81-7992-038-0 | ||
| 082 | 1 | 4 |
_a658.812 _bDUC/C |
| 100 | 1 | _aDuchessi, Peter . | |
| 245 | 1 | 0 | _aCrafting customer value: the art and science / |
| 260 |
_aMumbai : _bJaico Publishing House , _c2000. |
||
| 300 | _a193p ; | ||
| 650 | 0 | _aCustomer relations | |
| 942 | _cBK | ||
| 999 |
_c70297 _d70297 |
||