| 000 | 00344cam a2200133ua 4500 | ||
|---|---|---|---|
| 082 | 1 | 4 |
_a658.812 _bBAL/C |
| 100 | 1 | _aBakachandran , S . | |
| 245 | 1 | 0 | _aCustomer driven services management / |
| 260 |
_aNew Delhi : _bResponse Books , _c2004. |
||
| 300 | _a304p ; | ||
| 650 | 0 | _aCustomer relations | |
| 650 | 0 | _aCustomer services | |
| 942 | _cBK | ||
| 999 |
_c70048 _d70048 |
||