000 00380cam a2200145ua 4500
020 _a0-07-058337-4
082 1 4 _a658.812
_bSHA/R
100 1 _aShajahan, S .
245 1 0 _aRelationship marketing: text and cases /
260 _aNew Delhi :
_bTata Mc Graw Hill ,
_c2004.
300 _a310p ;
650 0 _aRelationship marketing
650 0 _aCustomer relations
942 _cBK
999 _c69973
_d69973