000 00336cam a2200133ua 4500
020 _a81-242-0547-7
082 1 4 _a658
_bFLE/H
100 1 _aFletcher, Shirley .
245 1 0 _aHandbook of quality and competence /
260 _aNew Delhi :
_bCrest Publishing house ,
_c2005.
300 _a119p ;
650 0 _aManagement
942 _cBK
999 _c69827
_d69827