000 00343cam a2200133ua 4500
082 _a658.562
_bCHA/I
100 1 _aChang , Richard Y .
245 1 0 _aImproving through benchmarking
260 _aNew Delhi :
_bWheeler Publisher ,
_c1998.
300 _a106p.;
650 0 _aBenchmarking -Management
700 _aKelly,P Keith
942 _cBK
999 _c67907
_d67907