000			01574cam a2200157 i 4500
020			_a9789351508694
082	0	0	_a658.87 _bPRA/R
100	1		_aPrashant Chaudhary
245	1	0	_aRetail marketing in the modern age
260			_aNew Delhi _bSage _c2016
300			_axviii, 419p.
520			_aWhat differentiates one brand from the others in the retail industry? What does brand experience and promise mean, and what does it take to build store patronage loyalty? Retail Marketing in the Modern Age delves deep into contemporary retail marketing concepts and strategies that are instrumental in creating and building successful retail brands across the globe. Drawing from his professional experience in retail industry, the author discusses the factors influencing the patronage behavior of customers in a lucid and accessible language. It essentially focuses on the traditional and extended retail marketing mix elements in the context of modern retailing. By virtue of this approach, the book fills the existing content and literature gap and at the same time captures the essence of new-age retail marketing. Key Features • Up-to-date coverage of new formats of retailing such as omni-channel retailing • Focus on social media marketing and social media analytics, which are now crucial in designing digital marketing and public relations strategies and tactics • Practical orientation with multiple examples, cases, and exercises requiring critical understanding of concepts
650		0	_aMarketing.
650		0	_aRetail trade.
942			_cBK
999			_c59528 _d59528