| 000 | 00570cam a2200229ua 4500 | ||
|---|---|---|---|
| 008 | 060815t2003||||||||||| 001 ||eng c | ||
| 020 | _a81-86830-99-5 | ||
| 041 | 0 | _aeng | |
| 082 |
_a658.84 _bTSC/E |
||
| 245 | 1 | 0 | _aE-service : speed, technology and price built around service / |
| 250 | _a1st. | ||
| 260 |
_aNew Delhi: _bPentagonpress, _c2003. |
||
| 300 | _axii, 199p.. | ||
| 362 | 1 | _a2003. | |
| 365 |
_aRs 490/- _ehb. |
||
| 500 | _aIncludes index. | ||
| 504 | _a. | ||
| 650 | _aManagement | ||
| 650 | 0 | _aMarketing | |
| 700 | 0 | 2 | _aTschohl,, John |
| 942 | _cBK | ||
| 999 |
_c5416 _d5416 |
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