| 000 | 00643cam a2200241ua 4500 | ||
|---|---|---|---|
| 008 | 060815t1997||||||||||| 001 ||eng c | ||
| 020 | _a81-7514-015-1 | ||
| 041 | 0 | _aeng | |
| 082 |
_a658.401 3 _bSTA/T |
||
| 100 | 0 | _aStamatis,, D.H. | |
| 245 | 1 | 0 | _aTotal quality service: principles, practices and implementation / |
| 250 | _a1 | ||
| 260 |
_aNew Delhi: _bVanity, _c1997. |
||
| 300 | _axii, 318p.. | ||
| 362 | 1 | _a1997. | |
| 365 |
_aRs 595/- _ehb |
||
| 500 | _aIncludes bibliographies and index. | ||
| 504 | _a. | ||
| 650 | _acontrol and quality management | ||
| 650 | 0 | _aExecutive management | |
| 650 | 0 | _aManagement | |
| 942 | _cBK | ||
| 999 |
_c5415 _d5415 |
||