000 | 00514cam a2200193ua 4500 | ||
---|---|---|---|
020 | _a9781906124199 | ||
082 | 1 | 4 |
_a658.8 _bITS |
100 | 1 | _aBrewster, Ernest . | |
245 | 1 | 0 | _aIT service management: a guide ITIL V3 foundation exam candidates / |
250 | _a1 / | ||
260 |
_aUnited Kingdom : _bBCS , _c2011. |
||
300 | _a188p. ; | ||
650 | 0 | _aService management | |
650 | 0 | _aMarketing management | |
700 | _aGriffiths,Richard. | ||
700 | _aLawes,Aidan. | ||
700 | _aSansbury,John. | ||
942 | _cBK | ||
999 |
_c48098 _d48098 |