000 | 00350cam a2200145ua 4500 | ||
---|---|---|---|
020 | _a978-81-746-672-3 | ||
082 | 1 | 4 |
_a658.3 _bBPO |
100 | 1 | _aGopal , R . | |
245 | 0 | 0 | _aBPO/KPO management: an industry perspective / |
260 |
_aNew Delhi : _bExcel Books , _c2008. |
||
300 | _a243p. ; | ||
650 | 0 | _aManagement | |
650 | 0 | _aHRM | |
942 | _cBK | ||
999 |
_c48074 _d48074 |