000 00429cam a2200157ua 4500
020 _a9788174464569
082 1 4 _a658.812
_bMUK-C
100 1 _aMukesh Chaturvedi .
245 1 0 _aCustomer relationship management: an Indian perspective /
250 _a1 /
260 _aNew Delhi :
_bExcel Books ,
_c2005.
300 _a208p. ;
650 0 _aCustomer relationship management
700 _aAbhinav Chaturvedi.
942 _cBK
999 _c47515
_d47515