000 00564cam a2200205ua 4500
001 18056
005 20180621111924.0
007 ta
008 110805s2001 g b000 u eng u
020 _a978-1-57851-699-5
_c595.00
041 1 _aeng
082 1 4 _a658.81
_bHAR
100 1 _a-, .
245 0 0 _aHarvard business review on customer relationship management /
_c
_hTextual Documents
260 _aNULL :
_bHarvard business review ,
_c2001.
300 _a248p. ;
_c
365 _a595.00
650 0 _aCustomer relationship
999 _c47302
_d47302