000 00321nam a2200121 4500
020 _a9788120345317
082 _a004.068
_bDUB/I
100 _aDubey, Sanjiva Shankar
245 _aI T services business management: concepts, processes and practices
260 _aDelhi
_bPHI Learning
_c2012
300 _a201p
942 _cBK
999 _c45418
_d45418