000
00286nam a2200121 4500
020
_a
9788120344846
082
_a
004.0230994
_b
KEL/I
100
_a
Kelkar, S A
245
_a
I T Service management: a concise study
260
_a
Delhi
_b
PHI Learning
_c
2012
300
_a
578p
942
_c
BK
999
_c
45400
_d
45400