000 00433nam a22001577a 4500
020 _a9788178298641
082 _a658.403 4
_bKLA/C
100 _aKlassen, Robert D.
245 _aCases in operations management : Building custemer value through world-class operations
260 _aNew Delhi
_bSage
_c2007
300 _a425p.
650 _aOperations management
650 _aManagement
700 _aMenor, Larry J.
942 _cBK
999 _c36152
_d36152