000 00419cam a2200157ua 4500
008 110624t183p.||||||||||| 00 ||eng c
041 0 _aeng
082 _a361.941
_bCRE
245 1 0 _aCreating citizen-consumers: changing publics and changing public services /
260 _aNew Delhi:
_bSage,
_c183p..
300 _a183p..
362 1 _a183p..
650 0 _aPublic services
700 0 2 _aClarke,, John
942 _cBK
999 _c26069
_d26069