000 00320cam a2200121ua 4500
082 _a025.4
_bJUR/H
245 1 0 _aHigh tech high touch: library customer service through technology /
260 _aNew Delhi:
_bEss Ess,
_c2009.
300 _a`142p..
650 0 _aLibrary science
700 0 2 _aJurewicz,, Lynn
942 _cBK
999 _c25094
_d25094