000			00535cam a2200205ua 4500
008			090618t2007||||||||||| 001 ||eng c
020			_a978-3-598-22033-3
041	0		_aeng
082			_a025.58 _bROS/M
245	0	0	_aMeasuring quality: performance measurement in libraries /
260			_aHague: _bIFLA, _c2007.
300			_a269p..
362	1		_a2007.
365			_ehb
500			_aIncludes index.
650			_aQuality measurement
650	0		_aLibrary and information science
700	0	2	_aRoswitha Poll,
942			_cBK
999			_c21292 _d21292