| 000 | 00421cam a2200157ua 4500 | ||
|---|---|---|---|
| 020 | _a81-7881-152-7 | ||
| 082 |
_a658.812 _bCRM |
||
| 245 | 0 | 0 | _aCRM in service sector: a practical approach |
| 260 |
_aHyderabad _bThe ICFAI University Press _c2005 |
||
| 300 | _a195p. | ||
| 500 | _aIncludes index. | ||
| 650 | _aManagement- Customer relationship | ||
| 650 | 0 | _aManagement | |
| 700 | _aMadhavi Garkaparthi | ||
| 942 | _cBK | ||
| 999 |
_c17359 _d17359 |
||