| 000 | 00369cam a2200145ua 4500 | ||
|---|---|---|---|
| 020 | _a81-314-0072-7 | ||
| 082 |
_a658.812 _bCRM |
||
| 245 | 0 | 0 | _aCRM case studies |
| 260 |
_aHyderabad _bThe ICFAI University Press _c2006 |
||
| 300 | _a216p. | ||
| 500 | _aIncludes index. | ||
| 650 | 0 | _aManagement- Customer relationship | |
| 700 | _aMadhavi Garikaparthi | ||
| 942 | _cBK | ||
| 999 |
_c17156 _d17156 |
||