Your search returned 16 results.

1.
Customer- driven services management

by Balachandran, S.

Material type: Text Text Publication details: New Delhi Sage 1999Availability: Items available for loan: Call number: 658.812 BAL/C (1).

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2.
Key account management = Key account management

by Cheverton, Peter.

Edition: 3rd ed.Material type: Text Text Publication details: New Delhi: Kogan Page India Pvt Ltd, 2004Availability: Items available for loan: Call number: 658.804 CHE/ (1).

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3.
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Working Capital management.

by Suman, Neeru.

Material type: Text Text Publication details: Jaipur. Prateeksha publications. 2009Availability: Items available for loan: Call number: 332.0412 SUM/W (1).

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4.
Marketing of Services

by Bhat,Mushtaq.A.

Material type: Text Text Publication details: New Delhi Anmol 2006Availability: Items available for loan: Call number: 658.8 BHA/M (1).

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5.
Services marketing :

by Lovelock, Christopher H | Wirtz, Jochen.

Edition: Eighth edition.Material type: Text Text Publication details: Pearson 2018Availability: Items available for loan: Call number: 658.8 WIR/S (1).

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6.
Disruptive selling: a new approach to sales, marketing and customer service

by Maes, Patrick.

Material type: Text Text Publication details: London Koganpage 2018Availability: Items available for loan: Call number: 658.81 MAE/D (1).

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7.
Services marketing :

by Lovelock, Christopher H | Wirtz, Jochen.

Edition: 8Material type: Text Text Publication details: Noida Pearson 2018Availability: Items available for loan: Call number: 658.8 WIR/S (1).

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8.
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Customer driven services management /

by Bakachandran , S.

Material type: Text Text Publication details: New Delhi : Response Books , 2004Availability: Items available for loan: Call number: 658.812 BAL/C (1).

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9.
Fifty activities for achieving excellent customer service /

by Doane, Darryle S | Sloat,Rose D,Ed.

Material type: Text Text Publication details: New Delhi : Ane Books , 2002Availability: Items available for loan: Call number: 658.812 FIF (1).

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10.
Key account management in financial services: tls and techniques for building strong relationship with major clients /

by Cheverton, Peter | Hughes, Tim | Foss, Bryan | Merlin stone.

Material type: Text Text Publication details: London : Kogan Page , 2004Availability: Items available for loan: Call number: 658.1511 CHE/K (2).

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11.
Key account management in financial services: tls and techniques for building strong relationship with major clients /

by Cheverton, Peter.

Material type: Text Text Publication details: London : Kogan Page , 2004Availability: No items available :

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12.
Services marketing :peple,technology,strategy/

by Lovelock, Christopher H | Wirtz, Jochen | Jayanta Chatterjee.

Edition: 7th ed.;Material type: Text Text Publication details: Noida: Pearson, c2011Availability: Items available for loan: Call number: 658.8 LOV/S (1).

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13.
Supply chain management : strategy,planning and operation/

by Sunil Chopra | Meindl, Peter | Dharam Vir Kalra.

Edition: 6th ed.;Material type: Text Text Publication details: Noida: Pearson, 2016Availability: Items available for loan: Call number: 658.7 SUN/S (1).

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14.
Services marketing : integrating customer focus across the firm /

by Zeithaml, Valarie A | Bitner, Mary Jo | Gremler, Dwayne D | Ajay Pandit.

Edition: 7th ed.;Material type: Text Text Publication details: Chennai: McGraw Hill, 2018Availability: Items available for loan: Call number: 658.8 ZEI/S (1).

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15.
Effective customer service: ten steps for technical professions/

by Goetsch, David L | Davis, Stanley | Jaydeep Mukherjee.

Material type: Text Text Publication details: Upper Saddle River, N.J. : Pearson Prentice Hall, c2004Online access: Not Available Availability: Items available for loan: Call number: 658.812 GOE/E (1).

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16.
Service design for business : a practical guide to optimizing the customer experience /

by Reason, Ben | Løvlie, Lavrans | Flu, Melvin Brand.

Material type: Text Text Publication details: New Jearsy: John Wiley & sons, 2016Availability: Items available for loan: Call number: 658.812 REA/S (1).

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