Your search returned 2 results.

1.
Cases in total quality management: Manufacturing and services

by Heizer, Jay H | Nathan, Jay.

Material type: Text Text Publication details: Australia: Thomson, 2005Availability: Items available for loan: Call number: 658.562 HEI/ (1).

2.
Service management: operations,strategy,information technology/

by Fitzsimmons,James A | Fitzsimmons,Mona J.

Edition: 7th ed.;Material type: Text Text Publication details: Chennai: McGraw Hill, 2011Availability: Items available for loan: Call number: 658 FIT/S (1).

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