|
|
1.
|
Customer- driven services management by Balachandran, S. Material type:  Text Publication details: New Delhi Sage 1999Availability: Items available for loan: Call number: 658.812 BAL/C (1).
|
|
|
2.
|
Key account management = Key account management by Cheverton, Peter. Edition: 3rd ed.Material type: Text Publication details: New Delhi: Kogan Page India Pvt Ltd, 2004Availability: Items available for loan: Call number: 658.804 CHE/ (1).
|
|
|
3.
|
Marketing of Services by Bhat,Mushtaq.A. Material type: Text Publication details: New Delhi Anmol 2006Availability: Items available for loan: Call number: 658.8 BHA/M (1).
|
|
|
4.
|
Services marketing : by Lovelock, Christopher H | Wirtz, Jochen. Edition: Eighth edition.Material type: Text Publication details: Pearson 2018Availability: Items available for loan: Call number: 658.8 WIR/S (1).
|
|
|
5.
|
|
|
|
6.
|
Services marketing : by Lovelock, Christopher H | Wirtz, Jochen. Edition: 8Material type: Text Publication details: Noida Pearson 2018Availability: Items available for loan: Call number: 658.8 WIR/S (1).
|
|
|
7.
|
Services marketing :peple,technology,strategy/ by Lovelock, Christopher H | Wirtz, Jochen | Jayanta Chatterjee. Edition: 7th ed.;Material type: Text Publication details: Noida: Pearson, c2011Availability: Items available for loan: Call number: 658.8 LOV/S (1).
|
|
|
8.
|
|
|
|
9.
|
|
