Customer centered enterprise: how IBM and other world-class companies achieve extraordinary results by putting customers first /
Material type: TextPublication details: New Delhi : Tata Mc Graw Hill , 5thDescription: 245pISBN: 0-07-053122-6Subject(s): Customer relationsDDC classification: 658.812Item type | Current library | Collection | Call number | Status | Date due | Barcode |
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BK | Stack | Stack | 658.812 THO/C (Browse shelf (Opens below)) | Available | 61471 |
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